Cancellation & Refund Policy

At VictorFlow, we believe in clarity and fairness. Our cancellation and refund policy outlines simple timelines and conditions to make the process smooth for you.

Updated at 2023-06-27

VictorFlow (“we,” “our,” or “us”) values transparency and fairness in every service we provide. This Cancellation & Refund Policy explains the terms under which cancellations and refunds are handled by VictorFlow.

This policy applies to our website, its associated subdomains, and our application, VictorFlow. By accessing or using our service, you acknowledge that you have read, understood, and agree to the terms of this Cancellation & Refund Policy along with our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to UIXFlow Private LTD, 81/19, No.10. Shopping Mall, S-19, 2nd Floor, Kovai Road, Pollachi-642002, Tamil Nadu, India. that is responsible for your information under this Privacy Policy.
Customer: refers to the company, organization or person that signs up to use the Victorflow Service to manage the relationships with your consumers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Victorflow and use the services.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
Personnel: refers to those individuals who are employed by Victorflow or are under contract to perform a service on behalf of one of the parties.
Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Thanks for shopping at Victor Flow. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Victor Flow. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Victor Flow, you agree to the terms set forth below along with Policy.

If there’s something wrong with the you bought, or if you are not happy with it, you have 2 weeks to issue a refund and Cancellation your .

If you would like to Cancellation a product, the only way would be if you follow the next guidelines:

The product has to be damage free, if we find any damage on the product we will cancel your refund immediately.

Refunds

We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.

Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Victor Flow is not liable for damages that are caused to the items during transit or transportation.

We will revise your Cancellationed product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Indian Law

The terms and conditions shall be governed by the laws of India. Any dispute arising out of or in relation to this offer shall be subject to the exclusive jurisdiction of competent courts in Coimbatore.

Your Consent

By using our website, registering an account, or making a purchase, you hereby consent to our Cancellation & Refund Policy and agree to its terms.

Changes To Our Cancellation & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Cancellation & Refund Policy. If you do not want to agree to this or any updated Cancellation & Refund Policy, you can delete your account.